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Overview of operational status, incidents and planned maintenance on .dk domain name service and related administrative services.

DNS (.dk) Operational
a.nic.dk Operational
b.nic.dk Operational
c.nic.dk Operational
d.nic.dk Operational
l.nic.dk Operational
p.nic.dk Operational
s.nic.dk Operational
Website (www) Operational
Self-Service Portal Operational
Registrar Portal Operational
Whois (web) Operational
Whois (text) Operational
Whois API Operational
EPP (Extensible Provisioning Protocol) Operational
DAS (Domain Availability Service) Operational
Administrative services Operational
Zonemaster Operational
Stats Operational
Sandbox environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Registrar Portal 4.3.0 Release Nov 20, 2025 09:00-10:00 CET

Punktum dk A/S is pleased to announce the availability of Registrar Portal 4.3.0 containing new features.

The releases will be made available in our sandbox and production environments on Thursday, November 20, 2025

Affected Services
• Registrar Portal

Affected Environments
https://rp.punktum.dk
https://rp-sandbox.punktum.dk

Expected Impact
• No downtime is expected during this maintenance window.

Changes Included
Simplification of portal user privilege groups. The current 6 different roles; administrator, registrar, registrant, proxy, billing contact and name server management, will be converted into three groups:

• Administration - this privilege group gives full access to the portal. Managing registrar account details, portfolio and accounting.
• Portfolio management - this privilege group gives access to manage the portfolio and accounting functions. Registrar account management excluded.
• Accounting - this privilege group gives access to manage accounting functions. Registrar account and portfolio management excluded.

Existing portal users will automatically be transferred to the privilege group that matches the highest access level among their currently assigned roles.

With the transition to privilege groups, linked users will no longer have access to manage the objects to which they are linked. To continue managing the objects in RP/EPP that are currently associated with a linked user, the roles on the object must be taken over by the REG handle.

Our registrar support team will reach out to all affected registrars prior to the release of these changes in order assist to with the required correction of data.

Resources
• Registrar Portal Version 4.3.0 Release Notes
- https://github.com/Punktum-dk/rp-service-specification/wiki#registrar-portal-version-430
• Registrar Portal Service Specification
- https://github.com/Punktum-dk/rp-service-specification

FAQ
https://punktum.dk/en/faq

Support
Any questions or concerns regarding these updates can be submitted via our customer support form at https://punktum.dk/en/contact-customer-service

Posted on Nov 12, 2025 - 13:44 CET
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Nov 14, 2025

No incidents reported today.

Nov 13, 2025
Completed - The scheduled maintenance has been completed.
Nov 13, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 13:00 CET
Scheduled - Punktum dk A/S is pleased to announce the availability of Self-Service Portal 6.2.0, containing new features and bug fixes.

The release will be made available in our production environment on Thursday, November 13, 2025

Affected Services
• Self-Service Portal

Affected Environments
https://selvbetjening.punktum.dk
https://self-service.punktum.dk

Expected Impact
• No downtime is expected during this maintenance window.

Changes Included
• Syntax validation of phone numbers added to contact update flows.
• Minor error and layout corrections.

Resources
• Self-Service Portal Version 6.2.0 Release Notes
- https://github.com/Punktum-dk/sb-service-specification/wiki#self-service-portal-version-620
• Self-Service Portal Service Specification
- https://github.com/Punktum-dk/sb-service-specification

FAQ
https://punktum.dk/en/faq

Support
Any questions or concerns regarding these updates can be submitted via our customer support form at https://punktum.dk/en/contact-customer-service

Nov 12, 11:35 CET
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Completed - The scheduled maintenance has been completed.
Nov 3, 14:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 14:00 CET
Scheduled - On Monday, November 3, 2025, Punktum dk A/S WHOIS-related services will be updated to begin publishing registrant email addresses of companies, organizations, and public entities in compliance with the NIS2 Directive, ensuring transparency and accessibility for communication and incident reporting. Sole proprietorships are exempt from this requirement.

The release will be made available in our sandbox and production environments.

Affected Services
• whois 6.1.0
• whois-api 5.3.0

Affected Environments
https://whois.punktum.dk
https://whois-sandbox.punktum.dk
https://whois-api.punktum.dk
https://whois-api-sandbox.punktum.dk

Expected Impact
• No downtime is expected during this maintenance window.

Changes Included
Email addresses for companies, organizations, and public entity registrants will be made publicly available if they meet the following criteria:

1. Danish Registrants (Based on CVR Data)
Email addresses will be public for Danish registrants who are listed in and locked to the Central Business Register (CVR), unless they are categorized as one of the following:
• Sole Proprietorship (Enkeltmandsvirksomhed)
• Deceased Estate (Dødsbo)
• Personally Owned Small Business (Personligt ejet mindre virksomhed)
• Bankruptcy estate under trustee administration (Konkursbo under kuratorbehandling)

2. Non-Danish Registrants
Email addresses will be public for Non-Danish registrants with a registered VAT number, excluding those classified as a Sole Proprietorship (Enkeltmandsvirksomhed).

Email Display Rules
• Email addresses for all other entities will remain hidden as a precautionary measure.
• For the registrants whose email is made public (as defined in Criteria 1 and 2), the secondary email address specified in the user account will be displayed by default.
• If no secondary email is provided, the primary email address will be shown instead.

Procedure for Foreign Sole Proprietorships
Non-Danish registrants who can provide documentation confirming their Sole Proprietorship status may be manually classified as such through the Registrar Portal or by contacting Punktum dk A/S customer service. A similar feature will be made available through the EPP in January 2026.

FAQ
https://punktum.dk/en/faq

Support
Any questions or concerns regarding these updates can be submitted via our customer support form at https://punktum.dk/en/contact-customer-service

Oct 31, 14:22 CET
Completed - The scheduled maintenance has been completed.
Nov 3, 07:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 06:00 CET
Scheduled - We will be implementing important bug-fixes in central components in our production environment regarding internal financial processes November 3th 2025 06:00 – 07:30 CET. The update itself is expected to take approximately 45-60 minutes and will be implemented within this time frame.

During the update process, the following actions will be either unavailable or queued:
- Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required)
- Manual renewal of domain name
- Change of name servers for domain name
- Change registrar for domain name
- Cancel/delete domain name
- Undo cancel/delete domain name
- Restore domain name from suspension due to automatic expiration/cancellation
- Change ownership of domain name
- Change period for domain name
- Merge subscription periods
- Change proxy contact for domain name
- Change billing contact for domain name
- Creation of nameserver, if the appointed name server administrator is a new user
- Adoption of payer role for a given domain as registrar
- VID service addition and removal
- Cancel and update of waiting list position
- Update of new users/contacts

The .dk name service will not be affected by this update.

Any questions regarding this, can be directed to Tech via our customer support form: https://www.punktum.dk/en/contact

Oct 30, 12:33 CET
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.