Service Under Maintenance

About This Site

Overview of operational status, incidents and planned maintenance on .dk domain name service and related administrative services.

DNS (.dk) Under Maintenance Operational Operational Operational Operational Operational Under Maintenance Operational
Website (www) Operational
Self-service portal Operational
Registrar portal Operational
Whois (web) Operational
Whois (text) Operational
Whois API Operational
EPP (Extensible Provisioning Protocol) Operational
DSU (DNSSEC Update Service) Operational
DAS (Domain Availability Service) Operational
NSU (Name Server Update) Operational
Administrative services Operational
Zonemaster Operational
Stats Operational
Sandbox environment Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Notice of updates to Punktum dk services Oct 4, 2023 10:00-11:00 CEST
On Wednesday, October 4, 2023, Punktum dk will perform updates to the following services between 10:00 CEST and 11:00 CEST:

• Registrant self-service portal to version 5.18.0

No service downtime is expected during these updates.

The following issues are included:

• Removed option for current registrant to enter user id of new registrant during domain transfer flow. Instead only entering email address for new registrant will be supported. This is done to ensure that transfer requests are adressed to the intended receiver.
• Allow recipient of domain transfer request to select existing user id matching the email address where the transfer request was received. If no existing user id matches an new user can be created.
• Added user dialog related to end of NemID support October 31, 2023.
• Improved exception handling during MitID flow
• Various minor error and layout corrections

• Planned and completed releases
• Release notes
• Service specifications

Any questions regarding these updates can be submitted via our customer support form at

Posted on Sep 29, 2023 - 15:23 CEST (response time)
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Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Resolved - The issue has been resolved
Sep 28, 11:59 CEST
Update - We are continuing to work on a fix for this issue.
Jun 22, 13:34 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 22, 13:34 CEST
Investigating - Some users attempting to perform login to our self-service portal using MitID on behalf of company are experiencing errors when doing so.
Our service provider has been notified and is currently in the process of troubleshooting the root cause for this issue.

Jun 20, 15:59 CEST
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Resolved - Issue has been resolved and services are back to normal.
Sep 21, 15:33 CEST
Investigating - Dear subscriber's network is experiencing a technical issue.

This affects our administrative services, the availability authoritative dns servers and the zone are not affected but updates ma are not affected but updates may not be possible at the moment.

When the issue is resolved, we will inform you. It is also possible to monitor the ongoing status of this issue on our operational status page:

Any questions regarding this can be directed to Tech via our Customer Support form:

We will keep you updated on the progress and resolution of this issue, first update will be no later than 16:00 CET/CEST.

We apologize for any inconvenience this may cause.

Sep 21, 15:13 CEST
Completed - The scheduled maintenance has been completed.
Sep 21, 07:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 06:00 CEST
Scheduled - We will be implementing important bug-fixes in central components in our production environment regarding internal financial processes September 21th 2023 06:00 CEST – 07:30 CEST. The update itself is expected to take approximately 45-60 minutes and will be implemented within this time frame.

During the update process, the following actions will be either unavailable or queued:
- Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required)
- Manual renewal of domain name
- Change of name servers for domain name
- Change registrar for domain name
- Cancel/delete domain name
- Undo cancel/delete domain name
- Restore domain name from suspension due to automatic expiration/cancellation
- Change ownership of domain name
- Change period for domain name
- Merge subscription periods
- Change proxy contact for domain name
- Change billing contact for domain name
- Creation of nameserver, if the appointed name server administrator is a new user
- Adoption of payer role for a given domain as registrar
- VID service addition and removal
- Cancel and update of waiting list position
- Update of new users/contacts

The .dk name service will not be affected by this update.

Any questions regarding this, can be directed to Tech via our customer support form:

We are sorry for any inconvenience this service window may cause.

Sep 20, 12:12 CEST
Sep 20, 2023

No incidents reported.

Sep 19, 2023
Resolved - This incident has been resolved.
Sep 19, 10:29 CEST
Investigating - Dear subscriber

Due to an internal network connectivity issue, customers are experiencing issues with payments using Self-Service Portal, Registrar Portal and EPP.

We are currently investigating the issue and will return with updates once the issues are resolved.

We apologize for any inconvenience this may cause.

Sep 19, 09:38 CEST
Sep 18, 2023

No incidents reported.