Monitoring - We have identified that the users experiencing problems are providing multiple dkhm-4.* namespaces in their login command, e.g.:





******
******

1.0
en


urn:ietf:params:xml:ns:host-1.0
urn:ietf:params:xml:ns:domain-1.0
urn:ietf:params:xml:ns:contact-1.0
http://www.verisign.com/epp/balance-1.0

urn:ietf:params:xml:ns:secDNS-1.1
urn:dkhm:params:xml:ns:dkhm-4.3
urn:dkhm:params:xml:ns:dkhm-4.4
urn:dkhm:params:xml:ns:dkhm-domain-4.3
urn:dkhm:params:xml:ns:dkhm-domain-4.4



******



which causes our underlying infrastructure will redirect the connection to the server instances offering the latest EPP-version 4.11.0 (dkhm-4.4) instead of EPP-version 4.10.1 (dkhm-4.3)

If dkhm-4.3 is then referenced in subsequent commands, the command validation will fail.

In order to avoid this problem, ensure to only provide one specific schema version in th elogin request, e.g.





***
***

1.0
en


urn:ietf:params:xml:ns:contact-1.0
urn:ietf:params:xml:ns:domain-1.0
urn:ietf:params:xml:ns:host-1.0

urn:ietf:params:xml:ns:secDNS-1.1
urn:dkhm:params:xml:ns:dkhm-4.3
urn:dkhm:params:xml:ns:dkhm-domain-4.3



***



or





***
***

1.0
en


urn:ietf:params:xml:ns:contact-1.0
urn:ietf:params:xml:ns:domain-1.0
urn:ietf:params:xml:ns:host-1.0

urn:ietf:params:xml:ns:secDNS-1.1
urn:dkhm:params:xml:ns:dkhm-4.4
urn:dkhm:params:xml:ns:dkhm-domain-4.4



***



depending of which version of EPP you wish to use.

Jun 18, 2024 - 15:29 CEST
Investigating - Some registrars are experiencing errors attempting to create domains via EPP. The following error is encountered:

XSD Validation failed Element '{urn:dkhm:params:xml:ns:dkhm-4.3}management': No matching global element declaration available, but demanded by the strict wildcard.

We are currently investigating this issue.

Jun 18, 2024 - 12:25 CEST
Update - We are continuing to monitor for any further issues.
May 07, 2024 - 14:44 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 07, 2024 - 14:43 CEST
Identified - We are currently working on resolving an issue preventing distribution of requests to the recently released version 4.11.0 of our EPP service.

Traffic to EPP version 4.10.1 is NOT affected.

Symptom: When specifying dkhm-4.4 schema during login, traffic is directed to EPP 4.11.0 but subsequent commands in the same connection session ends up on EPP 4.10.1 supporting dkhm-4.3 schema.

As mentioned, operations using dkhm-4.3 schema is not affected in any way.

Root cause of the problem is well understood and we're working on providing a fix as quickly as possible.

May 06, 2024 - 10:06 CEST

About This Site

Overview of operational status, incidents and planned maintenance on .dk domain name service and related administrative services.

DNS (.dk) Operational
a.nic.dk Operational
b.nic.dk Operational
c.nic.dk Operational
d.nic.dk Operational
l.nic.dk Operational
p.nic.dk Operational
s.nic.dk Operational
Website (www) Operational
Self-service portal Operational
Registrar portal Operational
Whois (web) Operational
Whois (text) Operational
Whois API Operational
EPP (Extensible Provisioning Protocol) Operational
DSU (DNSSEC Update Service) Operational
DAS (Domain Availability Service) Operational
NSU (Name Server Update) Operational
Administrative services Operational
Zonemaster Operational
Stats Operational
Sandbox environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On July 1st, 2024, Punktum.dk will decommission the DS Update (DSU) service. This decision is primarily motivated by the notably low traffic volume, alongside the presence of a comparable feature within the existing EPP service.

Resources:
• Service specification
- https://github.com/Punktum-dk/dsu-service-specification
• FAQ
- https://punktum.dk/en/faq

For any inquiries regarding these changes, please feel free to submit them via our customer support form at https://punktum.dk/en/contact-customer-service

Posted on Mar 26, 2024 - 09:04 CET
On September 2nd, 2024, Punktum.dk will decommission the NS Update (NSU) service. This decision is primarily motivated by the notably low traffic volume, alongside the availability of AUTH-token features within the existing EPP service as well as the Self-Service Portal.

Resources:
• Service specification
- https://github.com/Punktum-dk/nsu-service-specification
• FAQ
- https://punktum.dk/en/faq

For any inquiries regarding these changes, please feel free to submit them via our customer support form at https://punktum.dk/en/contact-customer-service

Posted on May 01, 2024 - 15:29 CEST
b.nic.dk (response time)
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c.nic.dk (response time)
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d.nic.dk (response time)
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l.nic.dk (response time)
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p.nic.dk (response time)
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s.nic.dk (response time)
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Past Incidents
Jun 20, 2024

No incidents reported today.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

Unresolved incident: Schema validation error when attempting to create domain via EPP.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Completed - The scheduled maintenance has been completed.
Jun 10, 07:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:00 CEST
Scheduled - We will be implementing important bug-fixes in central components in our production environment regarding internal financial processes June 10th 2024 06:00 CEST – 07:30 CEST. The update itself is expected to take approximately 45-60 minutes and will be implemented within this time frame.

During the update process, the following actions will be either unavailable or queued:
- Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required)
- Manual renewal of domain name
- Change of name servers for domain name
- Change registrar for domain name
- Cancel/delete domain name
- Undo cancel/delete domain name
- Restore domain name from suspension due to automatic expiration/cancellation
- Change ownership of domain name
- Change period for domain name
- Merge subscription periods
- Change proxy contact for domain name
- Change billing contact for domain name
- Creation of nameserver, if the appointed name server administrator is a new user
- Adoption of payer role for a given domain as registrar
- VID service addition and removal
- Cancel and update of waiting list position
- Update of new users/contacts

The .dk name service will not be affected by this update.

Any questions regarding this, can be directed to Tech via our customer support form: https://www.punktum.dk/en/contact

We are sorry for any inconvenience this service window may cause.

Jun 6, 14:25 CEST
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.