On Wednesday, October 4, 2023, Punktum dk will perform updates to the following services between 10:00 CEST and 11:00 CEST:
• Registrant self-service portal to version 5.18.0
No service downtime is expected during these updates.
The following issues are included:
• Removed option for current registrant to enter user id of new registrant during domain transfer flow. Instead only entering email address for new registrant will be supported. This is done to ensure that transfer requests are adressed to the intended receiver. • Allow recipient of domain transfer request to select existing user id matching the email address where the transfer request was received. If no existing user id matches an new user can be created. • Added user dialog related to end of NemID support October 31, 2023. • Improved exception handling during MitID flow • Various minor error and layout corrections
Resolved -
The issue has been resolved
Sep 28, 11:59 CEST
Update -
We are continuing to work on a fix for this issue.
Jun 22, 13:34 CEST
Identified -
The issue has been identified and a fix is being implemented.
Jun 22, 13:34 CEST
Investigating -
Some users attempting to perform login to our self-service portal using MitID on behalf of company are experiencing errors when doing so. Our service provider has been notified and is currently in the process of troubleshooting the root cause for this issue.
Jun 20, 15:59 CEST
Resolved -
Issue has been resolved and services are back to normal.
Sep 21, 15:33 CEST
Investigating -
Dear subscriber
Punktum.dk's network is experiencing a technical issue.
This affects our administrative services, the availability authoritative dns servers and the zone are not affected but updates ma are not affected but updates may not be possible at the moment.
When the issue is resolved, we will inform you. It is also possible to monitor the ongoing status of this issue on our operational status page: https://status.punktum.dk.
Completed -
The scheduled maintenance has been completed.
Sep 21, 07:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 06:00 CEST
Scheduled -
We will be implementing important bug-fixes in central components in our production environment regarding internal financial processes September 21th 2023 06:00 CEST – 07:30 CEST. The update itself is expected to take approximately 45-60 minutes and will be implemented within this time frame.
During the update process, the following actions will be either unavailable or queued: - Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required) - Manual renewal of domain name - Change of name servers for domain name - Change registrar for domain name - Cancel/delete domain name - Undo cancel/delete domain name - Restore domain name from suspension due to automatic expiration/cancellation - Change ownership of domain name - Change period for domain name - Merge subscription periods - Change proxy contact for domain name - Change billing contact for domain name - Creation of nameserver, if the appointed name server administrator is a new user - Adoption of payer role for a given domain as registrar - VID service addition and removal - Cancel and update of waiting list position - Update of new users/contacts
The .dk name service will not be affected by this update.