Short disruption of administrative services
Monitoring - We have implemented a change to our systems that we believe resolves the issue.

We will continue to monitor the services closely over the next few weeks to ensure stability.

We apologize for the inconvenience and thank you for your patience.
Dec 19, 2024 - 14:52 CET
Investigating - We have just (at 09:08 CET) experienced a short interruption of multiple administrative services, including EPP, Whois and portals.

We will investigate the matter and get back to you when the issues have been identified and resolved.

The .dk-zone has not been affected by these issues.

We apologize for the inconvenience and thank you for your patience.
Dec 18, 2024 - 09:23 CET

About This Site

Overview of operational status, incidents and planned maintenance on .dk domain name service and related administrative services.

DNS (.dk) Operational
a.nic.dk Operational
b.nic.dk Operational
c.nic.dk Operational
d.nic.dk Operational
l.nic.dk Operational
p.nic.dk Operational
s.nic.dk Operational
Website (www) Operational
Self-service portal Operational
Registrar portal Operational
Whois (web) Operational
Whois (text) Operational
Whois API Operational
EPP (Extensible Provisioning Protocol) Operational
DAS (Domain Availability Service) Operational
Administrative services Operational
Zonemaster Operational
Stats Operational
Sandbox environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
b.nic.dk (response time)
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c.nic.dk (response time)
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d.nic.dk (response time)
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l.nic.dk (response time)
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p.nic.dk (response time)
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s.nic.dk (response time)
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Past Incidents
Jan 17, 2025

No incidents reported today.

Jan 16, 2025
Notice: Sequence Error in Poll Messaging
Resolved - This incident has been resolved.
Jan 16, 14:21 CET
Update - We are continuing to monitor for any further issues.
Jan 16, 12:47 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 12:47 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 16, 09:15 CET
Investigating - Following the release of EPP version 4.12.0 on January 15, 2025, we have identified an issue affecting some users. Specifically, a sequence error has been observed in relation to poll messaging.
Jan 16, 09:10 CET
Notice of updates to Punktum dk services, Wednesday January 15, 2025
Completed - The scheduled maintenance has been completed.
Jan 16, 14:21 CET
Verifying - Verification is currently underway for the maintenance items.
Jan 15, 12:31 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 12:20 CET
Scheduled -

Affected Services


• EPP (version 4.12.0)
• Registrar Portal (version 3.18.0)

Expected Impact


• No downtime is expected during this maintenance window.

Changes Included


EPP Updates (v4.12.0)

• Fixed missing `contact:fax` in contact info response.
• Fixed errors with `secDNS:all`.
• Fixed issues selecting administration model during `domain:create`.
• Fixed mismatched `clTRID` in responses.
• Fixed internal server error on `contact:update`.
Registrar Portal Updates (v3.18.0)

• Improved contact data creation and validation.
• Added support for DNSSEC algorithms 15 and 16.
• Various minor bug fixes and performance improvements.

Additional Information


Change in Domain Application Process
Registrant acceptance of Punktum dk terms and conditions will now be required for all domain applications.

Resources


Release Details

• EPP v4.12.0 Release Notes
- https://github.com/Punktum-dk/epp-service-specification/wiki#epp-version-4120
• Registrar Portal v3.18.0 Release Notes
- https://github.com/Punktum-dk/rp-service-specification/wiki#registrar-portal-version-3180
General Information

• Planned and Completed Releases
- https://punktum.dk/en/articles/planned-and-completed-releases
• EPP Service Specification
- https://github.com/Punktum-dk/epp-service-specification
• Registrar Portal Specification
- https://github.com/Punktum-dk/rp-service-specification
FAQ

• https://punktum.dk/en/faq
Support

Any questions or concers regarding these updates can be submitted via our customer support form at https://punktum.dk/en/contact-customer-service
Jan 14, 15:06 CET
Jan 15, 2025
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025
Problems doing ID check of registrants
Resolved - The incident has now been resolved and the missing ID checks has been resent.

We apologize for the inconvenience and thank you for your patience.
Jan 3, 15:08 CET
Investigating - We are currently investigating an issue in our self-service system affecting the ID check process for registrants. This problem stems from a disruption between the Self Service portal and a third-party supplier, preventing ID checks for registrants not using MitID.

We are working to resolve the issue as quickly as possible. Updates will be posted to the status page as progress is made.

We apologize for the inconvenience and thank you for your patience.
Jan 3, 12:07 CET
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