Monitoring - We have implemented a change to our systems that we believe resolves the issue.

We will continue to monitor the services closely over the next few weeks to ensure stability.

We apologize for the inconvenience and thank you for your patience.

Dec 19, 2024 - 14:52 CET
Investigating - We have just (at 09:08 CET) experienced a short interruption of multiple administrative services, including EPP, Whois and portals.

We will investigate the matter and get back to you when the issues have been identified and resolved.

The .dk-zone has not been affected by these issues.

We apologize for the inconvenience and thank you for your patience.

Dec 18, 2024 - 09:23 CET

About This Site

Overview of operational status, incidents and planned maintenance on .dk domain name service and related administrative services.

DNS (.dk) Operational
a.nic.dk Operational
b.nic.dk Operational
c.nic.dk Operational
d.nic.dk Operational
l.nic.dk Operational
p.nic.dk Operational
s.nic.dk Operational
Website (www) Operational
Self-service portal Operational
Registrar portal Operational
Whois (web) Operational
Whois (text) Operational
Whois API Operational
EPP (Extensible Provisioning Protocol) Operational
DAS (Domain Availability Service) Operational
Administrative services Operational
Zonemaster Operational
Stats Operational
Sandbox environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Notification of service window on our production environment April 22th 2025 06:00 – 07:30 CEST Apr 22, 2025 06:00-07:30 CEST

We will be implementing important bug-fixes in central components in our production environment regarding internal financial processes April 22th 2025 06:00 – 07:30 CEST. The update itself is expected to take approximately 45-60 minutes and will be implemented within this time frame.

During the update process, the following actions will be either unavailable or queued:
- Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required)
- Manual renewal of domain name
- Change of name servers for domain name
- Change registrar for domain name
- Cancel/delete domain name
- Undo cancel/delete domain name
- Restore domain name from suspension due to automatic expiration/cancellation
- Change ownership of domain name
- Change period for domain name
- Merge subscription periods
- Change proxy contact for domain name
- Change billing contact for domain name
- Creation of nameserver, if the appointed name server administrator is a new user
- Adoption of payer role for a given domain as registrar
- VID service addition and removal
- Cancel and update of waiting list position
- Update of new users/contacts

The .dk name service will not be affected by this update.

Any questions regarding this, can be directed to Tech via our customer support form: https://www.punktum.dk/en/contact

Posted on Apr 14, 2025 - 14:50 CEST

Scheduled maintenance on database platform May 13th 2025 May 13, 2025 06:00-07:00 CEST

Dear subscriber

We are sending you this message to inform you, that we will be performing maintenance on our database platform on May 13th 2025 between 06:00 and 07:00 UTC+2.

During the maintenance, there will be downtime on several production services.

Any questions regarding this can be directed to Tech via our Customer Support form: https://punktum.dk/en/contact-customer-service.

We are sorry for any inconvenience this service window may cause.

Posted on Apr 11, 2025 - 10:24 CEST

Scheduled maintenance on database platform May 14th 2025 May 14, 2025 22:00-23:00 CEST

Dear subscriber

We are sending you this message to inform you, that we will be performing maintenance on our database platform on May 14th 2025 between 22:00 and 23:00 UTC+2.

During the maintenance, there will be downtime on several production services.

Any questions regarding this can be directed to Tech via our Customer Support form: https://punktum.dk/en/contact-customer-service.

We are sorry for any inconvenience this service window may cause.

Posted on Apr 11, 2025 - 10:27 CEST
b.nic.dk (response time)
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c.nic.dk (response time)
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l.nic.dk (response time)
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s.nic.dk (response time)
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Apr 19, 2025

No incidents reported today.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025
Completed - The scheduled maintenance has been completed.
Apr 10, 12:34 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 12:00 CEST
Scheduled - Affected Services
• Self-Service Portal (v5.27.0)

Expected Impact
• No downtime is expected during this maintenance window.

Changes Included
• Improvements to VID (Very Important Domain) workflow.
• Various minor bug fixes and performance improvements.

Additional Information
None.

Resources
• Self-Service Portal v5.27.0 Release Notes
- https://github.com/Punktum-dk/sb-service-specification/wiki#sb-version-5270
• Planned and Completed Releases
- https://punktum.dk/en/articles/planned-and-completed-releases
• Self-Service Portal Specification
- https://github.com/Punktum-dk/sb-service-specification

FAQ
https://punktum.dk/en/faq

Support
Any questions or concers regarding these updates can be submitted via our customer support form at https://punktum.dk/en/contact-customer-service

Apr 9, 16:24 CEST
Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025
Completed - The scheduled maintenance has been completed.
Apr 7, 07:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 06:00 CEST
Scheduled - We will be implementing important bug-fixes in central components in our production environment regarding internal financial processes April 7th 2025 06:00 – 07:30 CEST. The update itself is expected to take approximately 45-60 minutes and will be implemented within this time frame.

During the update process, the following actions will be either unavailable or queued:
- Activation of domain (accept of terms and conditions and the registrant has to be ID-controlled if required)
- Manual renewal of domain name
- Change of name servers for domain name
- Change registrar for domain name
- Cancel/delete domain name
- Undo cancel/delete domain name
- Restore domain name from suspension due to automatic expiration/cancellation
- Change ownership of domain name
- Change period for domain name
- Merge subscription periods
- Change proxy contact for domain name
- Change billing contact for domain name
- Creation of nameserver, if the appointed name server administrator is a new user
- Adoption of payer role for a given domain as registrar
- VID service addition and removal
- Cancel and update of waiting list position
- Update of new users/contacts

The .dk name service will not be affected by this update.

Any questions regarding this, can be directed to Tech via our customer support form: https://www.punktum.dk/en/contact

Apr 3, 16:15 CEST
Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.