Connectivity issue preventing completion of ID control process for Danish registrants

Incident Report for .dk

Resolved

This incident has been resolved.

Posted Jul 01, 2025 - 11:37 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 01, 2025 - 11:03 CEST

Investigating

We are currently investigating an issue in our self-service portal affecting the ID check process for Danish registrants. This problem stems from a disruption between the portal and the Central Person Register (CPR).

We are working to resolve the issue as quickly as possible. Updates will be posted to the status page as progress is made.

We apologize for the inconvenience and thank you for your patience.

Posted Jul 01, 2025 - 10:36 CEST

This incident affected: Self-service portal.