504 Gateway Time-out when adding/deleting DNSSEC keys on Self-service

Incident Report for .dk

Investigating

We are currently investigating an error in our self-service system related to the addition and deletion of DNSSEC keys. The issue affects users trying to manage their DNSSEC keys through our platform.

Problem Description:
• Error Type: Issues with adding/deleting DNSSEC keys
• Status: The error prevents users from performing the desired actions.

Actions: We are working to resolve the issue as quickly as possible and will update the status page regularly so you can follow the progress.

We apologize for the inconvenience and thank you for your patience.

Posted Oct 09, 2024 - 15:03 CEST

This incident affects: Self-service portal and Registrar portal.